This special program devotes a dynamic day and a half to understanding the essential best practices and providing powerful tools to ensure stellar performance within each separate, yet interrelated, area of yard and delivery operations. Ken Wilbanks, your instructor, is a highly regarded business consultant both nationally and within the BMSA community. His 30 year career in the building materials industry extends from entry level to executive responsibility.
Ken applies his Operational Excellence Methodology to teach yard and delivery managers to be effective managers with rock solid core best practices and standards that really work! His mastery of basics and his dynamic communication style will help your managers to grow a culture of excellence in your business for many years to come.
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